Another Sunday
Autumn has been making itself known here now .. Especially in the evenings & early mornings ... Our daytime temperatures are still warm though ...Well warm enough to wear T-shirts and sunny enough to still think about hat wearing when we go outside .... We live under the ozone hole for too much of the year .....
Work has been pretty full on again ... Highlight of the week was Friday where I had organised a multi-vendor executive seminar on the ITIL framwork ..This is a best practice framework for running IT Service Management... The discussions were excellent...lots of humour and finally the realisation from certain areas as to the extent of my work ... All processes within the ITIL framework come under my responsibility/ownership. The days session pushed this home and strenthened my case for creating a Service Management Office .. My Boss the Company CTO made a good set of notes to this ..He has a vested interest in putting this in place as well .......
My boss tells me I am to do some professional development .... .What that means is two different things betwen him and me ... But he gets his was first off and next month I have two seminars to attend in Auckland on IT Infrastructure and Service Management ..Followed by a trip to Ozz to attend another seminare on Outsourcing this time followed by a site visit to another company for a few days to look at how they manage multi-vendor outsourcing ....
It's going to be a busy winter me thinks ......